General chat about the TF5800 and TF5810 PVRs, along with other European Topfield models, customer service, plus other Toppy issues not covered elsewhere

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nwhitfield
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New technical support number

Post by nwhitfield »

Topfield UK has a new number for technical support: 08712 003 191.

Calls to this number cost 10 pence per minute from a BT landline. Calls from other networks may vary, and from mobiles will probably cost considerably more.
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thesaint
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Post by thesaint »

Or saynoto0870 to find alternative
the saint

TF5800[/b], F/W: MS6.4 Recommended F/W 2/6/2009 +CwFmOtTdVr
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Models TF5800 x 3, 2 x160gB Black & 1 xSilver
PdV
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Post by PdV »

01795 429666

:D
TF5810, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009
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JohnMF
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New technical support number

Post by JohnMF »

Turbosat now seem to answer 01795 429666 very guardedly (and anonymously) and will NOT put you through to Technical Support. So you're stuck with paying a toll call. Has anyone any better experiences?
Sponge34
Regular contributor
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Joined: Fri Mar 13, 2009 9:41 pm

Post by Sponge34 »

Anyone got a way of getting Tech Support for toppy stuff now? I rang Turbosat on 08712003191 and hit a recorded message saying "This office is now closed, please refer to www.topfield.co.uk for further details" referring to topfield.co.uk just got me back to the now defunct Turbosat number.... typically 1 month before the two year warranty is up the PSU/HDD has died on my TF5800 :(


UPDATE: It seems I must have caught the phone system on a bad day! Sent dead Toppy back which got to TurboSAT on Monday 14th, it is now (16th Feb) back with me, fully working. Hats off to Turbosat.

S.
TF5800t 300Gb HDD, TS On, F/W: MS6 Recommended F/W 12/9/2009
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