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johnchris
Posted: Tue Apr 16, 2019 5:12 pm Reply with quote
Joined: 15 Apr 2019 Posts: 6
Help Please
I am new to the forum but have had TF5800PVR for many years and have muddled my way along. I am having problems loading mystuff after the hard drive got confused and corrupted ( I suspect due to the TV signal spitting and messing about ) the hard drive was fixed with toppy disc doctor and now seem to be working, recorded program still on it, but mystuff has gone.

After reading some of the forum posts I tried to load GCBMystuff installer every thing seemed to be going well until it stoped loading at No. 52 MkDir#:\Program File.

Dose this make any sense to anyone out there?

The capacitors on the power board where changed some time ago with a kit from Andy

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john
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Geoff Bacon
Posted: Tue Apr 16, 2019 5:57 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4324
I could have recovered the files on the disk for you - but it sounds as though you are past that point.

Can you please post the "MyStuff Installer Log (Paste Into Forum).txt" file (should be in the folder where you ran GCBMyStuffInstaller.

Someone else had a problems running the installer recently but it was something to do with the hardware rather than the installer (I think Antares also couldn't copy to the toppy). I think he ended up changing the disk.

After repairing, did you measure the voltages to check they were in spec? If not, measure them and check.

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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johnchris
Posted: Tue Apr 16, 2019 7:11 pm Reply with quote
Joined: 15 Apr 2019 Posts: 6
Thank you for the quick reply I was not expecting it to be so soon. I will try and find the log you asked for. It must be nearly ten years since I changed the capacitors, I shall have to try and find the papers that came with them so as to find the voltage values. Unfortunately I will not have time to do this until the weekend. Sorry I have no idea what Antares is.
Thanks again for your help.
Regards
john

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john
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Geoff Bacon
Posted: Tue Apr 16, 2019 7:57 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4324
"ten years" probably indicates the problem.

For a few years now, andyfras has recommended that all capacitors are changed ; ten years ago, the forum recommendation would probably have been to change 6 or 8.
Andy still provides kits if you want to do it yourself.

Antares is here
You probably also need to use z4t (same site) to install the drivers (there are hoops to jump through if you are on Win10 !)

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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Geoff Bacon
Posted: Thu Apr 18, 2019 11:38 am Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4324
When you used TopfHDdoctor, did you recover any recordings or did you use it to reformat the disk?

If you used it to reformat the disk then you need to reformat it in the toppy (don't do this if you want to preserve files on the disk!)

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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jimi
Posted: Thu Apr 18, 2019 9:17 pm Reply with quote
Frequent contributor Joined: 29 Mar 2006 Posts: 156
johnchris wrote:

the hard drive was fixed with toppy disc doctor and now seem to be working, recorded program still on it

Looks like he didn't reformat as he reckons the recorded programs are still there?

_________________
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+Pe
TAPs: PcControl B1.4; Extend v1.7; EPG2MEI v0.96; SecCache (UK) v0.4; EIT Sub (Game) v0.6; Font Manager 1.0d; MHEG On/Off A3; (MyInfo B5.6); PruneEPG 1.0; MyStuff 6.6;
Sig generated by TopManager/PcControl on 01/05/18
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johnchris
Posted: Sat Apr 20, 2019 2:00 pm Reply with quote
Joined: 15 Apr 2019 Posts: 6
hello again
After useing disk doctor i found later whilst trying watch recordings it had only kept the titles so reformatted hd from toppy menu and tried to load mystuff again same result stopped at 52 haver attached log.

Power board readings are just outside values and will replace cappsitors at some point.



Starting MyStuff Installation at 13:29 on Sat 20/04/2019

Detected script "InstallScript110.txt"

The installer has detected a kit that was created at 13:28 on 20/04/2019
The user has opted to create a new kit
The user chose NOT to create a backup of the existing kit

_____________________________________________________________________________________


Downloading a "consolidated" MyStuff Installer (this may take a few seconds ...)
  Fetching  MyStuff66ZipKit.zip ...
  Unzipping MyStuff kit.zip    File date: 05/09/2018 14:57:43

Refreshing ChannelOrganiser files ...
  Fetching  Freeview.dat ...
  File date: 22/03/2019 09:54:17
  Fetching  Freeview(Scotland).dat ...
  File date: 22/03/2019 23:55:41
  Fetching  FvTxData.tsv (from pccFSGTable_input4.txt) ...
  File date: 08/04/2019 14:50:12

Refreshing Logos ...
  Fetching  dat_logos.zip ...
  Unzipping dat_logos.zip    File date: 22/03/2019 15:42:24
    Duplicate logo.dat  (previous dated 11-Jun-2018 08:04, this dated 22-Mar-2019 14:45)
    Overwriting logo.dat with more recent version
    Duplicate smlogo.dat  (previous dated 11-Jun-2018 08:04, this dated 22-Mar-2019 14:45)
    Overwriting smlogo.dat with more recent version

The kit has been downloaded
_____________________________________________________________________________________

Scanning "InstallScript110.txt"
Selected option: "1: Automatic MyStuff Install With Recommended Firmware"
Attempting to open USB connection using XP.dll ...
Topfield device found. Ready to proceed.
USB connection to Toppy established
Checking visibility of directories on the Toppy
Checking existence of directory #:\ProgramFiles\
Top level directory found

_____________________________________________________________________________________

Interpretation Of Log Entries
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Black Text - Indicates line was executed
Grey  Text - Indicates line was treated as a comment (or didn't apply)

Green Text - Line not executed because identical file already on toppy

Blue  Text - The installer asked for a response


   0: ##GCB_MyStuffInstaller Script
   1: 

   2: SetFlag: Flag_Option1 False
   3: SetFlag: Flag_Option2_Default False
   4: SetFlag: Flag_Option2_Expert False
   5: SetFlag: Flag_Option3 False
   6: 
   8: 
   9: ??Summary: 1: Automatic MyStuff Install With Recommended Firmware
  11: 

  12: SetFlag: Flag_Option1 True
  13: 
  34: 
  35: ##################################
  36: ### Delete any existing .lnk files
  37: ##################################
  38: 
  39: DeleteFile: #:\ProgramFiles\Settings\dat.lnk
  40: DeleteFile: #:\ProgramFiles\Settings\Logos\logos.lnk
  41: DeleteFile: #:\ProgramFiles\Settings\MyStuff\msdat.lnk
  42: DeleteFile: #:\ProgramFiles\Settings\MyStuff\API\api.lnk
  43: DeleteFile: #:\ProgramFiles\Settings\MyStuff\CTs\mst.lnk
  44: DeleteFile: #:\ProgramFiles\Settings\MyStuff\FavLists\mcl.lnk
  45: DeleteFile: #:\ProgramFiles\Settings\MyStuff\MEIs\mei.lnk
  46: DeleteFile: #:\ProgramFiles\Settings\Skins\mcf.lnk
  47: 
  48: ########################
  49: ### Create basic directories
  50: ########################
  51: 

  52: MkDir: #:\ProgramFiles
Installation Failed performing last displayed operation

Regards
john

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john
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albertd
Posted: Sat Apr 20, 2019 4:19 pm Reply with quote
Frequent contributor Joined: 01 Jul 2010 Posts: 566
If you are having problems with the signal, you really need to get that sorted before you make much more use of the Toppy. They are renowned for wiping the disk if the quality figure on any Mux drops below about 98%.

I believe you can measure the Signal and Quality figures using TopManager from Geoff Bacon.

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Now toppyless due to problems with my beloved TF5800. 2/4/2018
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Geoff Bacon
Posted: Sat Apr 20, 2019 4:53 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4324
The installation failed on the first attempt to write to the toppy.

My gut feel is that it is the capacitors that need replacing.

If I read your post correctly, a recording you made since the original fix (on the pc) only had the title and nothing in it. This could again be down to the capacitors and/or the disk failing (possibly caused by the capacitors).

Suggest you try to record one more program (for about 5 mins) and play it to confirm the problem is solid (that way when it works, you know you have fixed it).

Then switch OFF the toppy to prevent the hardware being damaged further before the caps are replaced.

Re the disk, you could extract it and connect to the pc. Then run GSmartControl on the disk; this will give you an indication of it's state (anything in RED indicates a major problem).

If you search the forum for unanswered posts, you might find some that are disposing of a toppy for the cost of the postage (I've no idea if they are still available). This could be the source of a replacement disk, a PSU or just the whole lot.

Geoff
.

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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johnchris
Posted: Sun Apr 28, 2019 4:19 pm Reply with quote
Joined: 15 Apr 2019 Posts: 6
TP5800PVR seems to be working ok recording and playing but I am unable to load GCBMyStuff Have changed all the power board capasitors and it will still not load stops in the same place each time have attached a copy of the log can any one help

john


Starting MyStuff Installation at 15:40 on Sun 28/04/2019

Detected script "InstallScript110.txt"

The installer has detected a kit that was created at 15:37 on 28/04/2019
The user has opted to create a new kit
The user chose NOT to create a backup of the existing kit

_____________________________________________________________________________________


Downloading a "consolidated" MyStuff Installer (this may take a few seconds ...)
Fetching MyStuff66ZipKit.zip ...
Unzipping MyStuff kit.zip File date: 05/09/2018 14:57:43

Refreshing ChannelOrganiser files ...
Fetching Freeview.dat ...
File date: 22/03/2019 09:54:17
Fetching Freeview(Scotland).dat ...
File date: 22/03/2019 23:55:41
Fetching FvTxData.tsv (from pccFSGTable_input4.txt) ...
File date: 08/04/2019 14:50:12

Refreshing Logos ...
Fetching dat_logos.zip ...
Unzipping dat_logos.zip File date: 22/03/2019 15:42:24
Duplicate logo.dat (previous dated 11-Jun-2018 08:04, this dated 22-Mar-2019 14:45)
Overwriting logo.dat with more recent version
Duplicate smlogo.dat (previous dated 11-Jun-2018 08:04, this dated 22-Mar-2019 14:45)
Overwriting smlogo.dat with more recent version

The kit has been downloaded
_____________________________________________________________________________________

Scanning "InstallScript110.txt"
Selected option: "1: Automatic MyStuff Install With Recommended Firmware"
Attempting to open USB connection using XP.dll ...
Topfield device found. Ready to proceed.
USB connection to Toppy established
Checking visibility of directories on the Toppy
Checking existence of directory #:\ProgramFiles\
Top level directory found
_____________________________________________________________________________________

Interpretation Of Log Entries
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Black Text - Indicates line was executed
Grey Text - Indicates line was treated as a comment (or didn't apply)
Green Text - Line not executed because identical file already on toppy
Blue Text - The installer asked for a response

0: ##GCB_MyStuffInstaller Script
1:
2: SetFlag: Flag_Option1 False
3: SetFlag: Flag_Option2_Default False
4: SetFlag: Flag_Option2_Expert False
5: SetFlag: Flag_Option3 False
6:
8:
9: ??Summary: 1: Automatic MyStuff Install With Recommended Firmware
11:
12: SetFlag: Flag_Option1 True
13:
34:
35: ##################################
36: ### Delete any existing .lnk files
37: ##################################
38:
39: DeleteFile: #:\ProgramFiles\Settings\dat.lnk
40: DeleteFile: #:\ProgramFiles\Settings\Logos\logos.lnk
41: DeleteFile: #:\ProgramFiles\Settings\MyStuff\msdat.lnk
42: DeleteFile: #:\ProgramFiles\Settings\MyStuff\API\api.lnk
43: DeleteFile: #:\ProgramFiles\Settings\MyStuff\CTs\mst.lnk
44: DeleteFile: #:\ProgramFiles\Settings\MyStuff\FavLists\mcl.lnk
45: DeleteFile: #:\ProgramFiles\Settings\MyStuff\MEIs\mei.lnk
46: DeleteFile: #:\ProgramFiles\Settings\Skins\mcf.lnk
47:
48: ########################
49: ### Create basic directories
50: ########################
51:
52: MkDir: #:\ProgramFiles
Installation Failed performing last displayed operation

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john
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Geoff Bacon
Posted: Sun Apr 28, 2019 6:32 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4324
To try to identify whether it is Toppy or connection related
1) Install/Run TopManager
2) Connect up your working toppy to the pc and
3) Connection| Create - create a USB record (call it something like "Toppy")
4) Connection| Open
5) Connection| Browse
6) Right Click in right pane and select New | Text File

If that works, we have established that the pc and connection are ok so
7) select the new file and delete it (we no longer need it)
Cool Close TM and repeat on the failing toppy.

If 6) didn't work, there is a problem with the connection (perhaps you have let Windows load it's own driver?). If this is the case, install z4t from the Antares site to load a different (& more up-to-date) driver. Note: There are three different flavours of drivers and TM should automatically use the correct one.

What version of windows are you using?

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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johnchris
Posted: Sun Apr 28, 2019 8:06 pm Reply with quote
Joined: 15 Apr 2019 Posts: 6
vista

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john
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johnchris
Posted: Fri May 03, 2019 8:45 pm Reply with quote
Joined: 15 Apr 2019 Posts: 6
Have spent nearly all day going round and round, (to be honest today is not the only day I have tryed) I have down loaded all sorts of things to many to remember, I get as far as this and no further

Starting MyStuff Installation at 20:23 on Fri 03/05/2019

Detected script "InstallScript110.txt"

The installer has detected a kit that was created at 12:46 on 03/05/2019
The user has opted to create a new kit
The user chose NOT to create a backup of the existing kit

_____________________________________________________________________________________


Downloading a "consolidated" MyStuff Installer (this may take a few seconds ...)
  Fetching  MyStuff66ZipKit.zip ...
  Unzipping MyStuff kit.zip    File date: 05/09/2018 14:57:43

Refreshing ChannelOrganiser files ...
  Fetching  Freeview.dat ...
  File date: 22/03/2019 09:54:17
  Fetching  Freeview(Scotland).dat ...
  File date: 22/03/2019 23:55:41
  Fetching  FvTxData.tsv (from pccFSGTable_input4.txt) ...
  File date: 08/04/2019 14:50:12

Refreshing Logos ...
  Fetching  dat_logos.zip ...
  Unzipping dat_logos.zip    File date: 22/03/2019 15:42:24
    Duplicate logo.dat  (previous dated 11-Jun-2018 08:04, this dated 22-Mar-2019 14:45)
    Overwriting logo.dat with more recent version
    Duplicate smlogo.dat  (previous dated 11-Jun-2018 08:04, this dated 22-Mar-2019 14:45)
    Overwriting smlogo.dat with more recent version

The kit has been downloaded
_____________________________________________________________________________________

Scanning "InstallScript110.txt"
Selected option: "1: Automatic MyStuff Install With Recommended Firmware"
Attempting to open USB connection using tfWinUSB.dll ...
Topfield device found. Ready to proceed.
USB connection to Toppy established
Checking visibility of directories on the Toppy
Checking existence of directory #:\ProgramFiles\
Error: DirectoryExists exception failure (#:\ProgramFiles\)
Checking existence of directory #:\DataFiles\
Error: DirectoryExists exception failure (#:\DataFiles\)
Error: Unable to detect Toppy top level directories
Closed Toppy Connection

<<< Connection failed

The Installer has not detected any programs that would prevent use e.g. Antares
<<< Check Toppy is switched on and USB cable is connected


We have had the toppy for many years and have been using mystuff for most of them, and I have always been able to muddle through. at the moment I am doing my best not to stamp on the flaming thing.

john

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Geoff Bacon
Posted: Fri May 03, 2019 11:02 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4324
As a safety check, the installer (like TopManager, and the original MyStuff Installer) ensures that it can see the ProgramFiles and/or the DataFiles directory (so that it doesn't overwrite a non toppy disk).

When booting, the toppy automatically creates these directories (and "MP3s") if they don't already exist i.e. the directories should always exist if the disk is properly connected.

So the implication is that there is either a problem with the USB connection or the toppy is not seeing the disk (disk failed and/or disk cabling issue)

Is this the original disk and cabling? Have you accidentally connected the cable the other way round (I've no idea if it still works if you have - ask andyfras).

I see that you are now using the tfWinUsb driver so this indicates that you have run z4t (please say if you didn't run it).

You could install Antares and see if this can access the disk (it doesn't require the directories to exist) but I wouldn't expect that to work if the installer can't.

Can you record on the disk using the remote? If so, this would imply that the disk is connected and writable and that the issue is with the USB.

You could extract the disk (again) and run TopfHDDoctor on it (like before); this would show whether the directories exist and/or there are othe file system errors.

While the disk is connected to the pc, install and run GSmartControl - this will tell you whether the disk has any hardware issues (anything in red is a cause for concern).

If necessary, you could send the disk to me to sort out for you but you really need to identify whether or not the disk is working properly first.

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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