Toppy.org.uk ~ View topic - Ch4 EPG for Saturday (27 Oct) empty

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anthony2l

Posted: Tue Oct 23, 2018 8:23 pm

Frequent contributor Joined: 26 Apr 2011 Posts: 263

I have the Formula 1 set on a Series search but noted that although a timer is set for Sunday's race there was entry for Saturday's Qualifying.

The EPG is populated for Friday and Sunday but not Saturday. My TV's epg is populated.

Is everyone else's epg ok?

I've tried Options Z1 and Z2 and powered the Toppy off.

_________________
TF5810, TS On, F/W: MS6 Recommended F/W 12/9/2009 +Bm
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Waltham Tx
Caps 31/07/13; Turbosat 500Gb SATA[/size]™

meadfoot

Posted: Tue Oct 23, 2018 8:37 pm

Frequent contributor Joined: 19 Jul 2005 Posts: 261

Don't worry its been empty for a couple of days now (and 4+1 as well). The same on all our TVs and boxes so its not something you/we can sort

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Sutton Coldfield TX
TF5800, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009 -SyXl+WfZ
TAPs: PcControl B1.4; EPG2MEI v0.96; MyStuff 6.6; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; Bookmark 3.0; MyInfo B5.6; TF5000 Display v1.53; UK Subtitle 1.9; Font Manager 1.0d;
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'I hear and I forget. I see and I remember. I do and I understand' Confucius

anthony2l

Posted: Tue Oct 23, 2018 9:52 pm

Frequent contributor Joined: 26 Apr 2011 Posts: 263

I'd be less concerned if the TV wasn't showing Saturday's Ch4 programs, but it is.

Geoff Bacon

Posted: Tue Oct 23, 2018 10:02 pm

Frequent contributor Joined: 12 Jan 2007 Posts: 4494

Both my MyStuff and native EPGs are only showing Channel 4 events for the start of Saturday.

My guess is that this is a Channel 4 problem - your tvs are probably picking up their EPG data from the HD channels.
If you want to record something, try setting a manual timer (not easy) for the period shown on the TV epg.

Geoff

[edit] PS: My Smart TV is also not showing any EPG for Channel 4 on Saturday i.e. it is not toppy related [/edit]

_________________
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TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18™

anthony2l

Posted: Tue Oct 23, 2018 10:53 pm

Frequent contributor Joined: 26 Apr 2011 Posts: 263

It's a bit weird then. Does the SD epg come over on the HD channel?

My SmartTV, and LG, is showing the EPG on both Ch4 and Ch104 as well as the +1s.

I agree it is unlikely to be a Toppy issue but maybe the problem manifests itself differently on different transmitters?

I wonder if it'll be fixed as they may not think they have a problem.[/quote]

Geoff Bacon

Posted: Wed Oct 24, 2018 12:08 am

Frequent contributor Joined: 12 Jan 2007 Posts: 4494

I've reported this to CH4 - hopefully they will fix it (though it says it could take up to 7 days to respond!)

Geoff

Geoff Bacon

Posted: Wed Oct 24, 2018 9:33 am

Frequent contributor Joined: 12 Jan 2007 Posts: 4494

Re: Your Form submission from: Contact us reference [5858082-1540336078]
Dear Mr Bacon,

Thank you for contacting Channel 4 Viewer Enquiries.

We are sorry to read you are having problems with the EPG for Channel 4/ Channel 4+1. We are unaware of any issues that may be causing this problem, however this might be a knock effect caused by updates to our scheduling for the clocks going back. We do advise that there will be further updates going out this afternoon and if this doesn't resolve the issue, we would be grateful if you would come back to us about this problem.

Thank you again for taking the time to contact us here at Channel 4 and for your interest in our programming.

Regards,

John Garvey
Channel 4 Viewer Enquiries

anthony2l

Posted: Wed Oct 24, 2018 9:43 am

Frequent contributor Joined: 26 Apr 2011 Posts: 263

Thanks Geoff. A bit disconcerting that they were unaware of any issues though the GMT change makes sense.

Mine is still showing blank this morning but I may have to start re-learning how to set a time slot to record the old VCR way.

gomezz

Posted: Wed Oct 24, 2018 9:48 am

Frequent contributor Joined: 18 Nov 2005 Posts: 3996 Location: Buckingham

If all else fails you should be able to watch F1 quali highlights on All4 catch up by Sunday morning.

EPG info still missing for C4HD on both my Youview box and Digitalstream so curious as to how the OP's TV has got it?

_________________
TF5800, F/W: MS6 Recommended F/W 12/9/2009 -Sy+BmC0CbCfCtDEgEmEvEzIMPePsVdZ
TAPs: Power Down 0.75; QuickJump 1.72; MyStuff 6.6; TAP Commander 1.34; MyInfo B5.4; EPG2MEI v0.96;
Extend v1.7; EIT Sub v0.6; mei2archive BETA 3.8l6; Font Manager 1.0d; (Power Restore V0.7.3b)

ccs

Posted: Wed Oct 24, 2018 1:19 pm

Frequent contributor Joined: 30 Oct 2007 Posts: 2626

anthony2l wrote:

I have the Formula 1 set on a Series search but noted that although a timer is set for Sunday's race there was entry for Saturday's Qualifying.

Don't forget the clocks go back on Sunday. Smile

(I can't see Saturday's SD epg on any box/tv. It's even missing on the Zingzing.tv guide via the interweb.)

_________________
TF5810, F/W: MS6 Recommended F/W 12/9/2009 -FmXl+CtEzIScVdZ
TAPs: EIT Sub v0.6; EPG2MEI v0.96; MPDisplayLITE V1.2; MyInfo B5.6; SecCache (UK) v0.4; Extend v1.7; MyStuff 6.6;
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anthony2l

Posted: Wed Oct 24, 2018 1:51 pm

Frequent contributor Joined: 26 Apr 2011 Posts: 263

Quote:

ccs Posted: Wed Oct 24, 2018 12:19 pm

(I can't see Saturday's SD epg on any box/tv. It's even missing on the Zingzing.tv guide via the interweb.)

It's fine on https://www.tvguide.co.uk/

ccs

Posted: Wed Oct 24, 2018 5:18 pm

Frequent contributor Joined: 30 Oct 2007 Posts: 2626

It's now fine on my freeview tv.

Geoff Bacon

Posted: Wed Oct 24, 2018 6:00 pm

Frequent contributor Joined: 12 Jan 2007 Posts: 4494

It is also ok on my toppy

Geoff

gomezz

Posted: Wed Oct 24, 2018 6:29 pm

Frequent contributor Joined: 18 Nov 2005 Posts: 3996 Location: Buckingham

C4HD fine on my Youview box but they still haven't corrected the FP2 coverage on R5SX which is half an hour short.

anthony2l

Posted: Wed Oct 24, 2018 9:27 pm

Frequent contributor Joined: 26 Apr 2011 Posts: 263

OP here - mine is working too - well done Geoff.

All times are GMT + 1 Hour

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