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<  MyStuff  ~  Toppy unresponsive 2 days after update

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Ronseal
Posted: Mon Oct 26, 2015 11:29 pm Reply with quote
Joined: 20 Oct 2011 Posts: 23 Location: Lancs
hi, after updating to ms6.6 and it looking really good, tonight the toppy is unresponsive, similar to a couple of posts down.

It switches on but gets stuck at info banner and doesn't load taps, I've tried reinstalling but as previous post hasn't worked.

topmanager analyser gives the following, although a few more here than prior to trying to update, any suggestions much appreciated,

cheers
Chris

Analysing Data ...
<<< Missing file: \ProgramFiles\Logs\ChannelOrganiser Log.txt
<<< Missing file: \ProgramFiles\Settings\ChannelOrganiser.ini
<<< Missing file: \ProgramFiles\Settings\Logos\logos.lnk
<<< Missing file: \ProgramFiles\Settings\MyStuff\msdat.lnk
<<< Missing file: \ProgramFiles\Settings\dat.lnk
<<< Missing file: \ProgramFiles\Settings\TAPCommander.ini
<<< Some files were not recognised
<<< Wrong folder: \msdat.lnk - expected in folder \ProgramFiles\Settings\MyStuff
Analysis Complete

_________________
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy HDD, 1TB WD10EARS
TAPs: EPG2MEI v0.96; MyStuff 6.4; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6;
Sig generated by MyInfo on 19/1/13
?
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Geoff Bacon
Posted: Tue Oct 27, 2015 1:15 am Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4357
If you are referencing previous posts then you really need to link them in with a URL so that others can easily find them!

You can typically ignore those TopManager messages - they just indicate that you haven't run the associated taps yet.
Having said that, I would have expected you to have the .lnk files and in the correct directory.

First, have all the capacitors been replaced e.g by andyfras? - unexplained behaviour can be down to the psu starting to fail. If they haven't been changed then this is a must!!!

You might have a corrupted file system - this is typically due to poor quality signals.

Try the following:
1) Boot Tapless (Hold 0) down until picture shows)
2) Archive, << (to display ProgramFiles)
3) Scroll to Utilities and press OK
4) Scroll to fsCheck and press OK
5) Follow the displayed instructions to save the log (but see note below)
6) Use TM Display| fsCheck and cut.paste into the dedicated fsCheck Reports thread
7) Wait for me to comment on the report before attempting any of the remedies it suggests.
8 ) Depending on what the report says, you may have to do some manipulation and/or signal measurement - but wait till I have commented. In the meantime, don't attempt to reinstall anything else as it will compound the problem.


Note: You might not want to save the report if it shows there is major corruption of the disk. If the disk is corrupted, I can repair it for you but you would have to send me the disk (its costs just under 15 to send/receive)



Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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Bizman
Posted: Tue Oct 27, 2015 8:06 am Reply with quote
Frequent contributor Joined: 06 Apr 2010 Posts: 1707
Geoff Bacon wrote:
If you are referencing previous posts then you really need to link them in with a URL so that others can easily find them!

Geoff
That'll be this one http://forum.toppy.org.uk/forum/viewtopic.php?p=267942&highlight=#267942, the OP just needs a tin to say it on. Razz Rolling Eyes

_________________
TF5810, F/W: 5.15.09T 4/9/2009 -FmTe+EzHsVb
TAPs: EIT Sub (Game) v0.6; SecCache (UK) v0.4; MHEG On/Off A3; MPDisplayLITE V1.2; MyInfo B5.6; PruneEPG 1.0; EPG2MEI v0.96; QuickJump 1.72; Extend v1.7; (fsSave 1.1);
Sig generated by MyInfo on 3/8/17

Other TAPs : FsCheck, Channel Organiser. PSU Caps 7/2/2011 Tx: Mendip. TV: Samsung (32"), NSLU2, STB: Labgear FV300. PC Acer Aspire One with Win7 Starter
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Geoff Bacon
Posted: Tue Oct 27, 2015 9:05 am Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4357
Thanks Bizman

@Ronseal: Please also post the output of TM "Display| MyInfo Log"

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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Ronseal
Posted: Tue Oct 27, 2015 7:37 pm Reply with quote
Joined: 20 Oct 2011 Posts: 23 Location: Lancs
[quote="Geoff Bacon"]Thanks Bizman

@Ronseal: Please also post the output of TM "Display| MyInfo Log"

Geoff[/quote

Hi Geoff, I've posted the fscheck output into the dedicated thread as above, I cannot get an output from MyInfo Log as just says "waiting for other taps to load and settle" and stays there

....also whilst doing this just noticed its started recording via one of the searches whilst started without taps but record symbol is the tap format? Also not showing as recording on the native epg

Rgds

_________________
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy HDD, 1TB WD10EARS
TAPs: EPG2MEI v0.96; MyStuff 6.4; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6;
Sig generated by MyInfo on 19/1/13
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Ronseal
Posted: Tue Oct 27, 2015 8:08 pm Reply with quote
Joined: 20 Oct 2011 Posts: 23 Location: Lancs
As for capacitors, I replaced the key 6 approx 2years ago but not all 13

_________________
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy HDD, 1TB WD10EARS
TAPs: EPG2MEI v0.96; MyStuff 6.4; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6;
Sig generated by MyInfo on 19/1/13
?
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juwlz
Posted: Tue Oct 27, 2015 9:06 pm Reply with quote
MyStuff Team Joined: 12 Aug 2005 Posts: 10801 Location: Wokingham, Berkshire (Hannington transmitter)
Ronseal wrote:
As for capacitors, I replaced the key 6 approx 2years ago but not all 13
Then that's what you need to do. (And it's 18.)

You can get a kit from andyfras in Fleet, Hampshire who also offers a repair service and a PSU exchange service.

Julie

_________________
5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+BmC0CfCtFsIMPePsR3UUuUxZ
5810, TS On, F/W: F/W: MS6 Recommended F/W 12/9/2009 +BmCfCtFsR3Z
MyStuff info; Help!; Reference
Harmony 885 remote. Sig date 8 April 2012
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Geoff Bacon
Posted: Wed Oct 28, 2015 12:33 am Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4357
Re your original problem, one possibility is that minor corruption of the file system is causing MyInfo to hang (it may be in a never ending loop trying to count the recordings) - this would result in a lack of responsiveness (I would have expected the log file to have said "Assembling Recording Data" - but this may only appear on the screen when running the tap interactively.

I suggest you
1) use TM Install Files| PcControl
2) use the remote to start \ProgramFiles\Auto Start\PcControl (similat method to when you ran fsCheck)
3) TM PcControl| Show Menus
4) TM PcControl| Display| PccInfo
5) Ctrl A (select all), Ctrl C (copy), Ctrl V (paste) into this thread.
6) PcControl| Signal Measurement
6a) Select a 10 second interval and measure on both tuners
6b) When complete, Right click in the table and "Copy to Clipboard as padded text"
6c) paste the results
7) SWITCH OFF THE TOPPY UNTIL REPAIRED i.e. all capacitors changed
8 ) Wait for members to comment on the info you have posted.

My gut feel is that you can probably repair the file system without sending the disk to me but we'll handle that later.

Geoff

.

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+EvEzPfUUuZ
TAPs: PcControl B1.4; StopExit v1.01; PruneEPG 1.0; fsSave 1.1; QuickJump 1.72; SecCache (UK) v0.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; MyStuff 6.6; Bookmark 3.0; Extend v1.7; Font Manager 1.0d; MyInfo B5.6; MHEG On/Off A3;
Sig generated by EMJB's MyInfo.tap on 29/12/18
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