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<  MyStuff  ~  Ch4 EPG for Saturday (27 Oct) empty

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anthony2l
Posted: Tue Oct 23, 2018 8:23 pm Reply with quote
Frequent contributor Joined: 26 Apr 2011 Posts: 217
I have the Formula 1 set on a Series search but noted that although a timer is set for Sunday's race there was entry for Saturday's Qualifying.

The EPG is populated for Friday and Sunday but not Saturday. My TV's epg is populated.

Is everyone else's epg ok?

I've tried Options Z1 and Z2 and powered the Toppy off.

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meadfoot
Posted: Tue Oct 23, 2018 8:37 pm Reply with quote
Frequent contributor Joined: 19 Jul 2005 Posts: 255
Don't worry its been empty for a couple of days now (and 4+1 as well). The same on all our TVs and boxes so its not something you/we can sort

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anthony2l
Posted: Tue Oct 23, 2018 9:52 pm Reply with quote
Frequent contributor Joined: 26 Apr 2011 Posts: 217
I'd be less concerned if the TV wasn't showing Saturday's Ch4 programs, but it is.

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Geoff Bacon
Posted: Tue Oct 23, 2018 10:02 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4158
Both my MyStuff and native EPGs are only showing Channel 4 events for the start of Saturday.

My guess is that this is a Channel 4 problem - your tvs are probably picking up their EPG data from the HD channels.
If you want to record something, try setting a manual timer (not easy) for the period shown on the TV epg.

Geoff

[edit] PS: My Smart TV is also not showing any EPG for Channel 4 on Saturday i.e. it is not toppy related [/edit]

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anthony2l
Posted: Tue Oct 23, 2018 10:53 pm Reply with quote
Frequent contributor Joined: 26 Apr 2011 Posts: 217
It's a bit weird then. Does the SD epg come over on the HD channel?

My SmartTV, and LG, is showing the EPG on both Ch4 and Ch104 as well as the +1s.

I agree it is unlikely to be a Toppy issue but maybe the problem manifests itself differently on different transmitters?

I wonder if it'll be fixed as they may not think they have a problem.[/quote]

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Geoff Bacon
Posted: Wed Oct 24, 2018 12:08 am Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4158
I've reported this to CH4 - hopefully they will fix it (though it says it could take up to 7 days to respond!)

Geoff

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Geoff Bacon
Posted: Wed Oct 24, 2018 9:33 am Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4158
Re: Your Form submission from: Contact us reference [5858082-1540336078]
Dear Mr Bacon,

Thank you for contacting Channel 4 Viewer Enquiries.

We are sorry to read you are having problems with the EPG for Channel 4/ Channel 4+1. We are unaware of any issues that may be causing this problem, however this might be a knock effect caused by updates to our scheduling for the clocks going back. We do advise that there will be further updates going out this afternoon and if this doesn't resolve the issue, we would be grateful if you would come back to us about this problem.

Thank you again for taking the time to contact us here at Channel 4 and for your interest in our programming.

Regards,

John Garvey
Channel 4 Viewer Enquiries

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anthony2l
Posted: Wed Oct 24, 2018 9:43 am Reply with quote
Frequent contributor Joined: 26 Apr 2011 Posts: 217
Thanks Geoff. A bit disconcerting that they were unaware of any issues though the GMT change makes sense.

Mine is still showing blank this morning but I may have to start re-learning how to set a time slot to record the old VCR way.

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gomezz
Posted: Wed Oct 24, 2018 9:48 am Reply with quote
Frequent contributor Joined: 18 Nov 2005 Posts: 3981 Location: Buckingham
If all else fails you should be able to watch F1 quali highlights on All4 catch up by Sunday morning.

EPG info still missing for C4HD on both my Youview box and Digitalstream so curious as to how the OP's TV has got it?

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ccs
Posted: Wed Oct 24, 2018 1:19 pm Reply with quote
Frequent contributor Joined: 30 Oct 2007 Posts: 2472
anthony2l wrote:
I have the Formula 1 set on a Series search but noted that although a timer is set for Sunday's race there was entry for Saturday's Qualifying.


Don't forget the clocks go back on Sunday. Smile

(I can't see Saturday's SD epg on any box/tv. It's even missing on the Zingzing.tv guide via the interweb.)

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anthony2l
Posted: Wed Oct 24, 2018 1:51 pm Reply with quote
Frequent contributor Joined: 26 Apr 2011 Posts: 217
Quote:

ccs Posted: Wed Oct 24, 2018 12:19 pm

(I can't see Saturday's SD epg on any box/tv. It's even missing on the Zingzing.tv guide via the interweb.)


It's fine on https://www.tvguide.co.uk/

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ccs
Posted: Wed Oct 24, 2018 5:18 pm Reply with quote
Frequent contributor Joined: 30 Oct 2007 Posts: 2472
It's now fine on my freeview tv.

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Geoff Bacon
Posted: Wed Oct 24, 2018 6:00 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4158
It is also ok on my toppy

Geoff

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gomezz
Posted: Wed Oct 24, 2018 6:29 pm Reply with quote
Frequent contributor Joined: 18 Nov 2005 Posts: 3981 Location: Buckingham
C4HD fine on my Youview box but they still haven't corrected the FP2 coverage on R5SX which is half an hour short.

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anthony2l
Posted: Wed Oct 24, 2018 9:27 pm Reply with quote
Frequent contributor Joined: 26 Apr 2011 Posts: 217
OP here - mine is working too - well done Geoff.

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