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TopTapper
Posted: Fri Feb 03, 2017 4:38 pm Reply with quote
Frequent contributor Joined: 29 Jan 2006 Posts: 224
Geoff Bacon wrote:
The problem is caused because you have no printers installed [...]

Just had a quick look under Win10. You'll also see the error if the print spooler service isn't running. Startup type is usually set to 'Automatic' under the service properties, so it's running all the time. If not; https://www.techwalla.com/articles/how-to-fix-the-system-error-code-1722-the-rpc-server-is-unavailable-error
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laurelgate
Posted: Wed Aug 09, 2017 1:55 pm Reply with quote
Joined: 11 Jul 2013 Posts: 6
I thought today I would do some maintenance on the toppy. Turns out this was a bad idea!

I normally use TopManager to take a snapshot, check out disk stats and re-tune. The PC running TopManager is an old XP box I access over the LAN (remote desktop). Unfortunately the old box decided to call it a day (motherboard problem and it's not worth the time/cost to fix).

No problem I thought - I have another old machine sitting around so I popped in an old drive, loaded a clean Win XP SP3, set it up on the LAN and loaded USB drivers and TopManager (new install) and connected it up. This connected first go and all running (or so I thought).

When I came to re-tune, using PcControl, the existing list of channels is displayed along with an error message "List index out of bounds (2)".

I didn't like the look of this, so stopped at this stage and did a quick search on here but couldn't find anything so posting here hopefully for some advice.

As a test, I copied the TopManager folder from the old drive but still gives the same result. I'm guessing it's data related but not sure how to check what's going wrong.

Are there any logs I can check?

Cheers

Paul

_________________
TF5800, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; Extend v1.7; Font Manager 1.0d; (MyInfo B5.6); MyStuff 6.6; SecCache (UK) v0.4; MHEG On/Off A3; PruneEPG 1.0;
Sig generated by TopManager/PcControl on 16/07/15
?
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Geoff Bacon
Posted: Wed Aug 09, 2017 4:14 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4157
No idea I'm afraid and, without being able to replicate it, I've no idea where to start looking

It may be down to the recent reorganisation of freeview. Suggest you use the ChannelOrganiser tap to rescan/delete channels. Please note that both CO and TM use a file called Freeview.dat to determine info about channels and this hasn't been modified for some time (and is totally unaware of the reorganization). Having retuned/deleted channels, I suspect PcControl will then work (well it is worked on my system).

Note: several channels have been shuffled so you will need make sure you are using the new channel numbers.

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
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laurelgate
Posted: Thu Aug 10, 2017 11:11 am Reply with quote
Joined: 11 Jul 2013 Posts: 6
Thanks for responding.

After more investigation, I'm not sure it's the reorganisation.

Interestingly, I've managed to get the old machine to boot (but unfortunately it's not stable). However the error does not occur on this machine.

On the new machine, the same error also occurs if trying to select from the muxes dropdown on the channel management screen and also on the PcControl/Display/PcC Info page (right after displaying the results). So I'm guessing something to do with the transmitter list.

As it's working on my old kit (which unfortunately won't stay up long enough for me to use it for the channel scan Sad ), the toppy must be ok and it has to be setup/config on the new machine...

I've already copied the install directory (program files/topmanager) across with no joy. Do you store any other config/settings/temporary files anywhere (perhaps in \documents & Settings)? Or do you have any software/install dependencies other than vanilla XP SP3?

All the best and thanks for the time.

Cheers

Paul

_________________
TF5800, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; Extend v1.7; Font Manager 1.0d; (MyInfo B5.6); MyStuff 6.6; SecCache (UK) v0.4; MHEG On/Off A3; PruneEPG 1.0;
Sig generated by TopManager/PcControl on 16/07/15
?
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laurelgate
Posted: Thu Aug 10, 2017 11:55 am Reply with quote
Joined: 11 Jul 2013 Posts: 6
I've found your working directory on the old machine;

C:\Documents and Settings\Administrator\Local Settings\Application Data\gbacon\TopManager

After copying this over to the new machine I'm now error free.

Probably take a bit more digging to work out the offending file, but I'm now off to try a rescan. <cross fingers>.

Cheers

Paul

_________________
TF5800, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EIT Sub (Game) v0.6; EPG2MEI v0.96; Extend v1.7; Font Manager 1.0d; (MyInfo B5.6); MyStuff 6.6; SecCache (UK) v0.4; MHEG On/Off A3; PruneEPG 1.0;
Sig generated by TopManager/PcControl on 16/07/15
?
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Geoff Bacon
Posted: Thu Aug 10, 2017 3:02 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4157
I believe that that is the only folder

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
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slimgym
Posted: Sun Nov 26, 2017 7:36 pm Reply with quote
Frequent contributor Joined: 19 Aug 2009 Posts: 113 Location: Essendon, Herts.
Thanks Geoff (ref 270627 - http://forum.toppy.org.uk/forum/viewtopic.php?p=270627#270627), apologies for not saying thank you at the time. I had not marked this thread for updates. I only returned here having put TM on to an XP VM and came across the same problem knowing I already had a solution Wink

_________________
TF5810, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Fm+Sc
TAPs: EIT Sub (Game) v0.6; EPG2MEI v0.96; Extend v1.7; MHEG On/Off A3; MPDisplayLITE V1.2; MyInfo B5.6; MyStuff 6.4; SecCache (UK) v0.4; (FastScanGUI v0.6b)
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Geoff Bacon
Posted: Tue Jun 19, 2018 4:41 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4157
TopManager v6.0 uploaded to my GeeCeeBee site.

This version has been provided primarily to handle the imminent disappearance of EMJB's tiscali web site.

Changes:
* Files previously provided from EMJB's site are now provided by copies on my site.
* TM will notify the user if I have updated Freeview.dat
* TM will notify the user if I have updated FvTXData.tsv (new)
* Logos now only provided from gramps's site


Having finally replaced my XP system with a Win 10 pc, I found that the Drag Drop mechanism didn't function when copying from the toppy to a windows folder (I'm surprised nobody told me about it). Drag and drop should now work properly in both directions.


TM has been built on my Win 10 system so please advise if any problems are encountered running it (If necessary, I could rebuild it on XP).


Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
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jimi
Posted: Sun Sep 16, 2018 3:43 pm Reply with quote
Frequent contributor Joined: 29 Mar 2006 Posts: 131
Geoff
Used TM to rescan the channels (after the 5th Sept changes) all went OK apart from it marked all the channels for retention, I had to manually mark all the channels I didn't want. How do I get it to use my existing channel selections ? have it missed something ? I normally use ChannelOrganiser but I was doing this remotely so couldn't use it this time.
Cheers
Jimi

_________________
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+Pe
TAPs: PcControl B1.4; Extend v1.7; EPG2MEI v0.96; SecCache (UK) v0.4; EIT Sub (Game) v0.6; Font Manager 1.0d; MHEG On/Off A3; (MyInfo B5.6); PruneEPG 1.0; MyStuff 6.6;
Sig generated by TopManager/PcControl on 01/05/18
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Geoff Bacon
Posted: Sun Sep 16, 2018 4:39 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4157
Sounds like it didn't detect/use the file that it shares with CO.

When I see this (occasionally), I Right Click the display and Select "All Shopping" etc from the pop up menu (this covers most of the channels that you don't want).

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
?
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jimi
Posted: Sun Sep 16, 2018 5:24 pm Reply with quote
Frequent contributor Joined: 29 Mar 2006 Posts: 131
Is it CO or TM that creates the file? I see theres now a CO deletions file in Settings that I don't remember seeing before. I'll see what happens next month as there's more changes scheduled for my transmitter (Craigkelly) so I'll need to rescan again. It's not a big issue, more curiosity in case I had done something wrong/missed a step

_________________
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+Pe
TAPs: PcControl B1.4; Extend v1.7; EPG2MEI v0.96; SecCache (UK) v0.4; EIT Sub (Game) v0.6; Font Manager 1.0d; MHEG On/Off A3; (MyInfo B5.6); PruneEPG 1.0; MyStuff 6.6;
Sig generated by TopManager/PcControl on 01/05/18
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Geoff Bacon
Posted: Sun Sep 16, 2018 6:33 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4157
They both create and/or maintain the same file.

I think the issue may be if ones does a scn/delete and then, later, go into channel management and delete only a few extra channels (the real problem is that the mechanism is to remember channels that are to be deleted rather than channels that are to be kept - it probably wants to remember both categories but I'm not changing EMJB's code and it's not worth my while changing the TM code for something which doesn't happen often).

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
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jimi
Posted: Sun Sep 16, 2018 10:34 pm Reply with quote
Frequent contributor Joined: 29 Mar 2006 Posts: 131
I think you've hit the nail on the head, I seem to remember a couple of days after my last rescan going back to delete couple of channels I had missed.
I'm pretty sure I have a complete backup of ProgramFiles on my PC, I'll have a look for and older version of the file and see what's in it.

_________________
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+Pe
TAPs: PcControl B1.4; Extend v1.7; EPG2MEI v0.96; SecCache (UK) v0.4; EIT Sub (Game) v0.6; Font Manager 1.0d; MHEG On/Off A3; (MyInfo B5.6); PruneEPG 1.0; MyStuff 6.6;
Sig generated by TopManager/PcControl on 01/05/18
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Grand Dizzy
Posted: Sun Oct 21, 2018 1:24 pm Reply with quote
Frequent contributor Joined: 09 Oct 2009 Posts: 136
Geoff, I do just have to note that there is something fishy about Top Manager. As soon as it runs, it begins scanning every single file on all my hard drives - drives that Top Manager has never been asked to look on. When I close the program and re-launch it, it continues scanning from where it left off.

In this sense it's behaving like malware, though hopefully it's just a bug. In any case, it's very irritating and adds unnecessary wear and tear to my drives. So even though the program has been extremely helpful, I won't be inclined to use it again in a hurry as I like programs to "mind their own business" and not do things without asking.

I do appreciate all your help though, and TM is otherwise a good program.
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Geoff Bacon
Posted: Sun Oct 21, 2018 1:37 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 4157
TM doesn't scan all the files on the pc disks but it does look to see what toppy related DLL files exist. This is done as a background thread and should not affect the pc in terms of performance. During this operation, it only reads the directories to identify the DLLs. For each DLL, it then reads the first few bytes to identify the exact type.
During this scan, Tools| DLLs| Display should be greyed out.

Does TM show a display doing this or are you just aware that it is reading the other pc disks? If it shows a display then I suggest you run a virus check on the pc.
You could always reinstall it if you think it is corrupt.

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
?
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