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<  General Toppy discussions  ~  New technical support number

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nwhitfield
Posted: Wed May 21, 2008 2:36 pm Reply with quote
Site Admin Joined: 20 Mar 2005 Posts: 9568 Location: London
Topfield UK has a new number for technical support: 08712 003 191.

Calls to this number cost 10 pence per minute from a BT landline. Calls from other networks may vary, and from mobiles will probably cost considerably more.

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thesaint
Posted: Sat May 22, 2010 11:19 am Reply with quote
Frequent contributor Joined: 15 Apr 2005 Posts: 366 Location: Darlington
Or saynoto0870 to find alternative

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the saint

TF5800[/b], F/W: MS6.4 Recommended F/W 2/6/2009 +CwFmOtTdVr
TAPs: Archive v1.0a; MyStuff 6.4; EPG2MEI v0.96; SecCache (UK) v0.4; Font Manager 1.0d; Extend v1.7; MyInfo B4.0; EIT Sub v0.6;

Models TF5800 x 3, 2 x160gB Black & 1 xSilver
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PdV
Posted: Wed May 26, 2010 12:51 pm Reply with quote
Regular contributor Joined: 01 Mar 2006 Posts: 55
01795 429666

Very Happy

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TF5810, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009
TAPs: EPG2MEI v0.96; MyStuff 6.1; Font Manager 1.0d; Extend v1.7; SDS V1.3e; MyInfo B5.0;
Sig generated by MyInfo on 21/5/10
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JohnMF
Posted: Thu Jul 22, 2010 11:08 am Reply with quote
Joined: 15 Nov 2008 Posts: 5
Turbosat now seem to answer 01795 429666 very guardedly (and anonymously) and will NOT put you through to Technical Support. So you're stuck with paying a toll call. Has anyone any better experiences?
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Sponge34
Posted: Tue Feb 01, 2011 1:01 pm Reply with quote
Regular contributor Joined: 13 Mar 2009 Posts: 35
Anyone got a way of getting Tech Support for toppy stuff now? I rang Turbosat on 08712003191 and hit a recorded message saying "This office is now closed, please refer to www.topfield.co.uk for further details" referring to topfield.co.uk just got me back to the now defunct Turbosat number.... typically 1 month before the two year warranty is up the PSU/HDD has died on my TF5800 Sad


UPDATE: It seems I must have caught the phone system on a bad day! Sent dead Toppy back which got to TurboSAT on Monday 14th, it is now (16th Feb) back with me, fully working. Hats off to Turbosat.

S.

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TF5800t 300Gb HDD, TS On, F/W: MS6 Recommended F/W 12/9/2009
TAPs: PcControl B1.3; EPG2MEI v0.96; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; EIT Sub (Game) v0.6; MHEG On/Off A3; (MyInfo B5.6);
Sig generated by TopManager/PcControl on 22/12/15
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