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Ginger
Posted: Fri Feb 08, 2013 2:42 pm Reply with quote
Frequent contributor Joined: 05 Sep 2006 Posts: 195 Location: Hampshire, U.K.
It's one thing after another with this Toppy.

Is there any way the missing recordings can be retrieved please?

All timers are still in tact, new recordings have taken place but old ones, prior to Wednesday have gone.

Thank You.

_________________
TF5800, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EPG2MEI v0.96; MyStuff 6.5; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; (MyInfo B5.6);
Sig generated by TopManager/PcControl on 22/04/14
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Bizman
Posted: Fri Feb 08, 2013 3:14 pm Reply with quote
Frequent contributor Joined: 06 Apr 2010 Posts: 1679
If your Toppy is as old as your forum joining date, it is certainly in need of some TLC. See Toppy Repairs and PM Andyfras in Fleet for details. Meanwhile I recommend unplugging it from the mains before any further, and possibly more expensive things go wrong. Also it may be possible to recover missing/corrupt files.

_________________
TF5810, F/W: 5.15.09T 4/9/2009 -FmTe+EzHsVb
TAPs: EIT Sub (Game) v0.6; SecCache (UK) v0.4; MHEG On/Off A3; MPDisplayLITE V1.2; MyInfo B5.6; PruneEPG 1.0; EPG2MEI v0.96; QuickJump 1.72; Extend v1.7; (fsSave 1.1);
Sig generated by MyInfo on 1/6/17

Other TAPs : FsCheck, Channel Organiser. PSU Caps 7/2/2011 Tx: Mendip. TV: Samsung (32"), NSLU2, STB: Labgear FV300. PC Acer Aspire One with Win7 Starter
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andyfras
Posted: Fri Feb 08, 2013 3:18 pm Reply with quote
Frequent contributor Joined: 25 Jul 2005 Posts: 3381
Connect the disk to a PC running TopfHDRW and run Scan & Match. It'll take a few hours and it'll recover deleted, as well as wanted, recordings. They'll all need renaming afterwards (another long process).

It's best to do a dsik format before doing this, so that the recovered files are written to a disk with a good file structure.

There is a possibility that the disk is failing; the FAT may be on a bad sector which is why all recordings seem to have disappeared.

_________________
Toppy PSU repair service or capacitor kits for DIY available - PM me for details.
MyStuff 6.6 : Little Clock : MHEGOnOff : Extend : EPG2MEI : SecCache : EIT_Sub : TSSaver : Prune EPG
Channel Organiser : Tap Commander : HDD Info : PCControl : Signal Monitor : MyInfo
URC-7555 remote: TF5800 320GB 2.5", Recommended_5800.tfd + CfPePsScUUuWfZ
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Ginger
Posted: Fri Feb 08, 2013 4:41 pm Reply with quote
Frequent contributor Joined: 05 Sep 2006 Posts: 195 Location: Hampshire, U.K.
Thank You.

Andy gave the Toppy in question some TLC around this time last year.

The disk is less than a year old.

Just undergoing the scan, will report back.

Fingers crossed.

_________________
TF5800, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EPG2MEI v0.96; MyStuff 6.5; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; (MyInfo B5.6);
Sig generated by TopManager/PcControl on 22/04/14
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Ginger
Posted: Sat Feb 09, 2013 3:06 pm Reply with quote
Frequent contributor Joined: 05 Sep 2006 Posts: 195 Location: Hampshire, U.K.
Lots of things said Recovered but a large amount of them, in the high hundreds, showed as 0.00 duration.

Wasn't enough info on the others that showed a duration to know which ones I'd really like to have salvaged so we gave up.

When the Toppy was reconnected I watched a few programmes and then switched off but a window kept on popping up with Memory Deallocation Error or something like that, I have no idea what it means.

_________________
TF5800, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EPG2MEI v0.96; MyStuff 6.5; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; (MyInfo B5.6);
Sig generated by TopManager/PcControl on 22/04/14
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andyfras
Posted: Sat Feb 09, 2013 3:17 pm Reply with quote
Frequent contributor Joined: 25 Jul 2005 Posts: 3381
If you select 'Write Recovered', you can then put the disk back in the Toppy and step through them. Any that show no duration can be deleted, the others will show the programme title and recording date by pressing the 'i' button. This can be used to rename them to something sensible and unique using Antares/Atair. This can be very time-consuming though.

If all else fails, reformat the disk, reload MyStuff etc., then check the disk using HDDInfo to see if it us showing any errors.

_________________
Toppy PSU repair service or capacitor kits for DIY available - PM me for details.
MyStuff 6.6 : Little Clock : MHEGOnOff : Extend : EPG2MEI : SecCache : EIT_Sub : TSSaver : Prune EPG
Channel Organiser : Tap Commander : HDD Info : PCControl : Signal Monitor : MyInfo
URC-7555 remote: TF5800 320GB 2.5", Recommended_5800.tfd + CfPePsScUUuWfZ
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juwlz
Posted: Sat Feb 09, 2013 3:17 pm Reply with quote
MyStuff Team Joined: 12 Aug 2005 Posts: 10791 Location: Wokingham, Berkshire (Hannington transmitter)
The other cause of disk wipes is poor signal quality. There isn't really a cure, other than improving the signal to the Toppy, and deleting channels on muxes with poor signal.

You can use the Signal Monitor TAP to see what sort of signal quality you're getting (NB: It's the Quality that's important - it needs to be 98% or above; Strength is relatively unimportant, and is often a lot lower.)

If you have installed or updated MyStuff relatively recently - which presumably you have, or will do soon, on your newly formatted drive - you should find the Signal Monitor TAP in the Utilities folder.

NB: If you haven't already found it, Geoff Bacon's TopManager for Windows is a good utility that allows you to backup your /ProgramFiles directory (and therefore all your TAPs and their settings) to your PC in just a couple of minutes.

Julie

_________________
5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+BmC0CfCtFsIMPePsR3UUuUxZ
5810, TS On, F/W: F/W: MS6 Recommended F/W 12/9/2009 +BmCfCtFsR3Z
MyStuff info; Help!; Reference
Harmony 885 remote. Sig date 8 April 2012
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Geoff Bacon
Posted: Sat Feb 09, 2013 5:57 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 3915
The latest version of TopManager can produce a graph of the signal measurements.

I must admit that the graphs are not very exciting for those with a good signal; I've no idea what they look like for a bad signal!

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
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Ginger
Posted: Tue Feb 12, 2013 4:52 pm Reply with quote
Frequent contributor Joined: 05 Sep 2006 Posts: 195 Location: Hampshire, U.K.
Thank you.

Unfortunately I'd formatted before I read the putting them back on post!

I looked at the signals via TM and all numbers were above 98 with one set of numbers on either side but n/a on the opposite side, I'm hoping that's okay?

_________________
TF5800, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EPG2MEI v0.96; MyStuff 6.5; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; (MyInfo B5.6);
Sig generated by TopManager/PcControl on 22/04/14
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Geoff Bacon
Posted: Tue Feb 12, 2013 6:23 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 3915
@Ginger

Sounds as though your signals are ok but, to be on the safe side, suggest you remeasure them selecting both tuners and using at least 5 seconds as the measurement period.

If you right click on the table, you can copy the info to the clipboard and paste it into this thread using Ctrl V

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
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Ginger
Posted: Tue Feb 12, 2013 8:27 pm Reply with quote
Frequent contributor Joined: 05 Sep 2006 Posts: 195 Location: Hampshire, U.K.
Hello Geoff,

These are the results:

Code:
               Strength T1    Quality T1     Strength T2    Quality T2
  Channel      Min  Ave  Max  Min  Ave  Max  Min  Ave  Max  Min  Ave  Max
  45 (PSB1)    100  100  100  100  100  100  100  100  100  100  100  100
  42 (42)      100  100  100  100  100  100  100  100  100  100  100  100
  41 (COM4)    100  100  100  100  100  100   97   97   98  100  100  100
  44 (COM5)    100  100  100  100  100  100  100  100  100  100  100  100
  47 (COM6)    100  100  100  100  100  100  100  100  100  100  100  100


Thank you.

_________________
TF5800, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EPG2MEI v0.96; MyStuff 6.5; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; (MyInfo B5.6);
Sig generated by TopManager/PcControl on 22/04/14
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Geoff Bacon
Posted: Tue Feb 12, 2013 8:50 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 3915
@Ginger

Those signals look pretty good (I'm assuming you are receiving signals from Hannington). Of course, they may not have been that good when the problem occurred.

One of your previous posts implies that andyfras has already repaired the psu (or was he looking at some other part).

Memory deallocation errors imply a software problem. Your signature looks quite normal so suggest you post the MyInfo Log (in TM, Display| MyInfo Log, Ctrl A (select all), Ctrl C (copy), post to this thread and Ctrl V to paste).

If you can still obtain deallocation errors, I suggest you try to identify the culprit as follows: In TM
1) Connection| Browse
2) Double click Auto Start
3) Select a tap file, Right Click and Rename. Add .xxx to the filename e.g. MyStuff.tap to MyStuff.tap.xxx
4) Reboot toppy (ignore any deallocation error)
5) Do some toppy operations and/or wait 5 mins (in case it is EPG2MEI)
6) Shut toppy down and see if you still get deallocation errors (if you do, try disabling another tap and repeat the 3 to 6 above)
7) When you want to put the toppy back as it was, just rename the files back to .tap by removing the .xxx

Note: I am renaming the files rather than moving them out of Auto Start because this preserves their original load position when the files are renamed.

[edit]Although the above may identify a tap, it may not be the culprit - it may just be interacting with another tap[/edit]
Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
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Ginger
Posted: Sat Feb 16, 2013 3:41 pm Reply with quote
Frequent contributor Joined: 05 Sep 2006 Posts: 195 Location: Hampshire, U.K.
Hello Geoff,

Sorry it's taken a few days for me to get back.

Yes Andy did the Caps for me about a year ago.

No more deallocation messages since my last post about them.

This is the C & P from my log.

MyInfo B5.6 Logging settings etc on: 16/2/2013 at 07:22

Waiting for other TAPs to load and settle

Ini file found
Starting to record data 60 seconds from boot

System ID: 456
TV Output: Type = Auto, Video = RGB, RF Channel = 36
Reported firmware version: TF-NPT 5.13.65T dated Oct 10 2009
Base firmware version: 5.13.65

Running TAPS:
Slot 0: PcControl B1.3 : Toppy control from PC
Slot 1: EPG2MEI v0.96 : Dumps the EPG data to disk as EPG.mei, with changes since last time in EPG_diff.mei
Slot 2: MyStuff 6.4 : UI Replacement
Slot 3: Font Manager 1.0d : Manage TAP Fonts
Slot 4: Extend v1.7 : Uses the Accurate Recording info to extend recordings (safely)
Slot 5: SecCache (UK) v0.4 : Optimal (UK) section caching to reduce the load on the Toppy
Slot 6: EIT Sub (Game) v0.6 : Provides faster, simpler and more robust EIT data collection, except when playing games
Slot 7: MHEG On/Off A3 : MHEG control
Slot 8: MyInfo B5.6 : Displays & records Toppy basic info
Slots 9 - 15 not used


Installed patch list:- Ab Bf Bq Ce Ck Cp Cw Cy De Ec Ee Ef Ep Er Es F Fm Gm H He Kt Mh Nf Ot P Pc R Ra Re Rh Rp Rs S Sd Sl Sr St T2 Td Te Tf Tp Ts Vr Xp Xw Xl
Firmware MS6 Recommended F/W 12/9/2009 modified thus: -Sy
Patch Decode Links - Will explain your patches:
MS6 Recommended F/W 12/9/2009 :- http://www.toppy.org.uk/~simonc/dp.html?p=AbBfBqCeCkCpCwCyDeEcEeEfEpErEsFFmGmHHeKtMhNfOtPPcRRaReRhRpRsSSdSlSrStT2TdTeTfTpTsVrXpXwXl
Missing patches:- http://www.toppy.org.uk/~simonc/dp.html?p=Sy

Time Mode set to Auto
Time Offset set to Auto

Found 39 TV channels and 1 Radio channels
No channel problems detected
LCNs of programme channels found on Tx Ch 41 are: 10, 16, 26, 27, 30, 31, 38, 44, 49,
LCNs of programme channels found on Tx Ch 42 are: 3, 4, 5, 6, 13, 14, 28, 33,
LCNs of programme channels found on Tx Ch 44 are: 11, 12, 17, 29, 36, 43, 82,
LCNs of programme channels found on Tx Ch 45 are: 1, 2, 7, 9, 70, 71, 80, 200, 301, 302, 702,
LCNs of programme channels found on Tx Ch 47 are: 15, 18, 19, 22, 24,

Interactive Off
Timeshift On

Memory - Free: 15 MB, Available: 13 MB
Disk - Total: 298 GB, Free: 282 GB

Checking for actual or imminent recording
Recording in progress
Found apparently invalid file or recording in progress:- /DataFiles/Coronation Street Omnibus.rec
7 recordings (9 GB) + 0 deleted (0 GB) in 4 folders (+ 3 empty folders)

Time since boot: 0:0:1 (d:h:m)

Suggested signature for Toppy forum - copy following lines to signature block at http://forum.toppy.org.uk/forum/profile.php?mode=editprofile
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.3; EPG2MEI v0.96; MyStuff 6.4; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6;
Sig generated by MyInfo on 16/2/13


Thank you.

_________________
TF5800, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; EPG2MEI v0.96; MyStuff 6.5; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; (MyInfo B5.6);
Sig generated by TopManager/PcControl on 22/04/14
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Geoff Bacon
Posted: Sat Feb 16, 2013 4:31 pm Reply with quote
Frequent contributor Joined: 12 Jan 2007 Posts: 3915
@Ginger

That all looks ok; suggest you just run it as it is and monitor what happens. If it should reoccur, try to get an exact message or write down exactly what was happening at the time.

If you need to take a picture of what is on the TV, you can use "PcControl| Take Picture of TV" (but that assumes the toppy is still working!)

Geoff

_________________
TopManager program
TF5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy
TAPs: PcControl B1.4; StopExit v1.01; EPG2MEI v0.96; QuickJump 1.72; MyStuff 6.6; Font Manager 1.0d; Extend v1.7; SecCache (UK) v0.4; EIT Sub (Game) v0.6; MHEG On/Off A3; MyInfo B5.6; WSSkiller V2.12d; CrashTrace v0.4; fsSave 1.1; PruneEPG 1.0;
Sig generated by MyInfo on 17/1/16
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