Toppy.org.uk ~ View topic - Incomplete EPG after upgrade to 6.4

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quartermain

Posted: Sat Apr 28, 2012 2:44 pm

Regular contributor Joined: 05 Jul 2006 Posts: 85

I upgraded to 6.4 on April 4th, since I had to do a reset/rescan due to the Crystal Palace DSO I thought I might as well. I wiped everything and used the installer.

Since then the EPG for some channels, usually BBC4 and ITV3, is incomplete. For example right now (Saturday afternoon) the EPG for BBC4 is empty until 22:00. Since I have a Powersearch set for The Bridge, this means that the 21:00 episode isn't going to be recorded unless something happens before then.

Before I used MyStuff this used to happen often and I would fix it by turning the Toppy off for an hour on a Saturday morning. Since I've been using MyStuff I've never had to do this - it stays on all the time. I did turn it off for an hour today but it didn't help.

Could this be a bad install of MyStuff? Would reinstalling fix it?

Last edited by quartermain on Sat Apr 28, 2012 4:26 pm; edited 1 time in total

Geoff Bacon

Posted: Sat Apr 28, 2012 3:28 pm

Frequent contributor Joined: 11 Jan 2007 Posts: 2323 Location: Bristol ¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯ Windows XP, USB

I can't work out exactly what you are saying ("it stays off all the time"); I guess you meant to say "it stays on all the time"

Do you have a windows pc? If so, install TopManager (link in my signature) and:-
1) Connections| Settings - create a connection (probably USB)
2) Connections| Open
3) Display| MyInfo Log
(copy and paste output into this thread)
4) Tools| Check MyStuff

Other things to check are that EPG2MEI is running (MyInfo should show that) and that the EPG2MEI.ini does not have any restrictions on the affected channels.

I would recommend fixing the problem rather than reinstalling MS (if you are really desperate, you could delete the existing EPG files "Tools| Remove Bad EPG Files" and reinstall MS - I think this will give you an EPG from the web but it will only be 14 days of data).

Anyway, post the log before doing anything else

Geoff

_________________
TopManager program
TF5800, IA On, TS On, F/W: MS6 Recommended F/W 12/9/2009 -FmSy+EvEzHsPfUUuZ
TAPs: PcControl B1.3; StopExit v1.01; QuickJump 1.72; MyInfo B5.6; Font Manager 1.0d; EPG2MEI v0.96; EIT Sub (Game) v0.6; Extend v1.7; SecCache (UK) v0.4; Channel Organiser B2X7; CrashTrace v0.4; MyStuff 6.5 Beta 3j;
Sig generated by MyInfo on 30/3/13™

juwlz

Posted: Sat Apr 28, 2012 3:29 pm

MyStuff Team Joined: 12 Aug 2005 Posts: 9642 Location: Wokingham, Berkshire (Hannington transmitter)

I had a similar problem recently, which may or may not have been related to DSO changes. In the end, I deleted the EPG files (EPG.mei, EPG.raw and EPGdiff.mei in /ProgramFiles), and reinstalled MyStuff. It's been fine since then.

If you don't already have the EPG files - which is why you should delete the files before you start - the reinstallation will download an EPG file (including rt2mei data for the week after next), but keep an eye on it over the next few days to make sure that you're getting updated EPG data from the Toppy. If so, you'll see (S) timers for timers as the SeriesLink data becomes available. (It's not included in rt2mei data.)

Julie

_________________
5800, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+BmC0CfCtFsIMPePsR3UUuUxZ
5810, TS On, F/W: F/W: MS6 Recommended F/W 12/9/2009 +BmCfCtFsR3Z
MyStuff info; Help!
Harmony 885 remote. Sig date 8 April 2012

juwlz

Posted: Sat Apr 28, 2012 3:37 pm

MyStuff Team Joined: 12 Aug 2005 Posts: 9642 Location: Wokingham, Berkshire (Hannington transmitter)

quartermain wrote:

Before I used MyStuff this used to happen often and I would fix it by turning the Toppy off for an hour on a Saturday morning. Since I've been using MyStuff I've never had to do this - it stays off all the time. I did turn it off for an hour today but it didn't help.

Unlike the native EPG, MyStuff keeps the EPG data in a file, so it doesn't need to gather it when you switch the Toppy on.

Having said that, there are lots of good reasons to put your Toppy in standby at least once per day (e.g. overnight). It prevents any possible memory leaks (from misbehaving TAPs) from becoming an issue, and possibly more importantly, it will prolong the life of your Toppy, as many components will last longer if they're not running hot all the time.

MyStuff has an option to shut down automatically at night. It will, of course, wake up to record when it needs to.

W2: Enable automatic PowerOff=Yes
W3: Auto PowerOff Time=00:15 (sets it to shut down at a quarter past midnight, unless it's recording something, in which case it'll wait until after the recording is complete).

Julie

gomezz

Posted: Sat Apr 28, 2012 5:43 pm

Frequent contributor Joined: 18 Nov 2005 Posts: 3798 Location: Buckingham

In the mean time you can alway set a manual timer to record The Bridge.

_________________
TF5800, F/W: MS6 Recommended F/W 12/9/2009 -Sy+BmC0CbCfCtDEgEmEvEzIMPePsVdZ
TAPs: Power Down 0.75; QuickJump 1.72; MyStuff 6.4; TAP Commander 1.34; MyInfo B5.4; EPG2MEI v0.96;
Extend v1.7; EIT Sub v0.6; mei2archive BETA 3.8l6; Font Manager 1.0d; (Power Restore V0.7.3b)

HydeTheDarkerSide

Posted: Sat Apr 28, 2012 6:01 pm

Site Admin Joined: 11 May 2005 Posts: 5749 Location: Hannington Transmitter : Sony KDL 40Z5800

and lock it! Or MyStuff will remove it at the next epg refresh.

_________________
Hyde.
2x TF5800 All controlled with Harmony 895, TS On, F/W: MS6 Recommended F/W 12/9/2009 -Sy+BmC0CbCfCtDsEgEmEvFsGIMPePsR0ScUUuWfXXl
TAPs: MyStuff 6.3; EPG2MEI v0.96; Extend v1.7; MyInfo B5.5; SecCache (UK) v0.4; EIT Sub (Game) v0.6; CrashTrace v0.4; Font Manager 1.0d
MyStuff Links: http://www.toppy.org.uk/~mystuff/index.shtml
Sig generated by MyInfo on 29/1/11

gomezz

Posted: Sat Apr 28, 2012 6:59 pm

Frequent contributor Joined: 18 Nov 2005 Posts: 3798 Location: Buckingham

I think MS now automatically locks a manual timer.

quartermain

Posted: Sun Apr 29, 2012 10:02 am

Regular contributor Joined: 05 Jul 2006 Posts: 85

Well that was interesting.

Check MyStuff reported three problems with favourites files - two instances of blank lines at the end and one of references to missing channels. I fixed those and rechecked and it was OK.

I then exited MyStuff and powered the box off and on to reload it and reread the favourites. But this time I got an onscreen warning of duplicate channels!

I didn't want to do a reset since it changes the Scart output to RGB and I need it to be component to work with my AV amp, so I used FastScanGUI (not used it before). It wasn't clear to me which of the three lines referring to Crystal Palace I should use so I guessed the first was for pre-April 4th, the second for April 4th to 18th and the third for post-April 18th.

And now I have EPG data for all channels right up to next Saturday evening.

Many thanks for all your help.

Geoff Bacon

Posted: Sun Apr 29, 2012 10:29 am

Frequent contributor Joined: 11 Jan 2007 Posts: 2323 Location: Bristol ¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯ Windows XP, USB

@quartermain

Which version of TopManager did you use - I loaded 4.1 late last night.

Using TM, you could:-
1) Tools| Install Files| PcControl (assuming you haven't already done it)
2) Reboot the toppy (if you used Install Files)
3) PcControl| Show PcC Menus
4) PcControl| Channel Management
5) Duplicate channels will show in red
6) "Check" all duplicates (if you don't want either, you need to identify them before selecting them - the red probably disappears when you select the first duplicate)
7) optionally, right click listview and select "Pay, Porn, Shopping and Social)
8 ) Delete Channels
9 ) Finalize

It would aso help if you could post a forum signature:-
a) Display| Myinfo Log
b) Tools| Update Forum Profile
c) Fill in your location and/or transmitter
d) Build
e) Update Web (or whatever it is called)

Geoff

juwlz

Posted: Sun Apr 29, 2012 10:38 am

MyStuff Team Joined: 12 Aug 2005 Posts: 9642 Location: Wokingham, Berkshire (Hannington transmitter)

quartermain wrote:

I used FastScanGUI (not used it before). It wasn't clear to me which of the three lines referring to Crystal Palace I should use so I guessed the first was for pre-April 4th, the second for April 4th to 18th and the third for post-April 18th.

The dates should be displayed by FSG, and you should choose the most recent past date.

Julie

All times are GMT

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